One named contact
A Revzion team member is assigned to your project and owns calls and follow-ups, so you always know who to speak to.
Saudi Arabia
Working with Revzion in Saudi Arabia
How engagements with clients in Saudi Arabia work: who you deal with, who you contract with, and who builds your software.
Saudi Arabia
Who does what
- Revzion
- Your project team: engineering, product design, and delivery. A named Revzion team member handles your calls and follow-ups, and Revzion has team members on the ground in Jeddah.
- DNA
- Revzion's regional partner for Saudi Arabia, for invoicing and finance only. DNA is the contracting party for Saudi clients and issues their invoices.
- Your team
- Priorities, domain knowledge, and decisions at each milestone.
Saudi Arabia
How an engagement works
You get in touch
Your inquiry comes to Revzion, and a senior member of Revzion's team replies.
Discovery and proposal
Revzion runs a discovery call, scopes the work, and prepares the technical plan and estimate.
Contract and invoicing with DNA
For clients in Saudi Arabia, the contract and invoices are under DNA's name.
Kickoff
You get access to your project portal and a named Revzion contact.
Delivery and support
Revzion's engineers build, test, and launch the work, with weekly demos and agreed support after launch.
Saudi Arabia
Follow-up and issues
Problems can still happen on any project. What matters is that each one has an owner and a record.
Raising an issue
Tell your Revzion contact directly, or open a support request in your project portal. Requests in the portal are logged, so they don't depend on a single call or chat thread.
Invoices and payments
DNA handles invoicing and finance for Saudi clients. Everything else about your project stays with Revzion.
Saudi Arabia
Your project portal
Every client gets a private project portal. Access is set up at project kickoff.
Milestones and status
Where the project stands, what's next, and status updates as work moves.
Deliverables
Files, builds, and documents delivered to you, in one place.
Decisions and approvals
A record of what was decided and approved, and when.
Support requests
Raise an issue and follow it until it's resolved.
Working hours (Saudi time, UTC+3)
- Revzion engineering (India)
- Monday – Friday, 06:30 – 16:30
- Revzion team, Jeddah
- Saudi working hours
Revzion's engineering hours are 09:00–19:00 India time. We agree meeting times and release windows at kickoff.
Questions
Questions from Saudi clients
Where is Revzion based?
Revzion has team members on the ground in Jeddah, and our wider engineering team is based in India. For clients in Saudi Arabia, invoicing is handled by DNA, our regional partner.
Who do we contract with, and who invoices us?
For clients in Saudi Arabia, the contract and invoices are under the name of DNA, Revzion's regional partner. DNA's role is invoicing and finance only. Your project, communication, and support stay with Revzion. Revzion and DNA are separate companies.
Who replies to our inquiry?
Inquiries sent through this site come to Revzion, and a senior member of Revzion's team replies.
How do we raise an issue during a project?
Tell your named Revzion contact, who owns calls and follow-ups, or open a support request in your project portal so it's logged and tracked.
What is the project portal?
A private portal for your project, available from kickoff. It shows milestones and status updates, deliverables, decisions and approvals, and your support requests.
How do time zones work?
India is two and a half hours ahead of Saudi Arabia, so our engineering team's hours overlap with the Saudi working day from Monday to Thursday, and our team in Jeddah works in your time zone. We fix meeting times and release windows at kickoff.
Which security and compliance standards do you work to?
We design systems to meet requirements such as ISO 27001, SOC 2, GDPR, and ZATCA e-invoicing, and work alongside your own compliance team. These are standards we design for, not certifications we hold.
Start a conversation
Your inquiry comes to Revzion, and a senior member of Revzion's team replies.
Discuss a project